Hi All,
Type: Online
Location: Toronto, ON
Physical Presence Days: 1,148
Application: Single
Application sent: Sept 29, 2022
Delivered: October 1, 2022
AOR: October 17, 2022
I am unable to create an account for Application Tracker. Getting the following error:
"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."
My application never mentioned the Use of a Representative. Is there anyone else with the same issue? Or does anyone know how to resolve this?
Web form or calling did not help.
Thanks,
Trying entering
UCI without hyphen