That's what i want to do..how did you contact them? email? i have a feeling they are slow on emails..the automated reply says if we didn't get back to you in 28 days then the answer is online.graham_crackers said:We had to open it because they wanted us to send a scan before we did anything else.
EDIT: Just wanted to add that we had specifically asked what they wanted us to do with it, and the answer was please open and scan it. It's always a good idea to ask if you're not sure![]()