I had my application received by CIC Oct 16th, 2017. It used to be on ECAS but I didn't received my AOR. I contacted CIC late Dec, the agent said at that time that she see the application received, but "for some reason", the AOR hasn't been issued, but she gave me the application number.
But since 3 days, ECAS isn't showing anything if I look up by Client ID or the application number. Called CIC today again, and the agent put me on hold several times and then said that they never received any application for me, the application number doesn't exist, and she was implying that I am lying that application was shown on ECAS system at all. She said there is no trace of a Citizenship Application for my UCI.
She asked me to send another application, as my previous application doesn't exist. Pretty scary to think that they can lose applications even after receiving, and even after it's on their ECAS system.
Pretty darn mad, but I guess I will have to send another application and hope for the best
But since 3 days, ECAS isn't showing anything if I look up by Client ID or the application number. Called CIC today again, and the agent put me on hold several times and then said that they never received any application for me, the application number doesn't exist, and she was implying that I am lying that application was shown on ECAS system at all. She said there is no trace of a Citizenship Application for my UCI.
She asked me to send another application, as my previous application doesn't exist. Pretty scary to think that they can lose applications even after receiving, and even after it's on their ECAS system.
Pretty darn mad, but I guess I will have to send another application and hope for the best