Had good experience with BLS Brampton. There was a huge line of walk-ins but I had appointment so they just let me in straight. The service was prompt and courteous. I gave them all the documents and politely mentioned I do not want any optional service. They only charged me $8.10 per application for BLS Service fee on top of OCI draft .
Some observations:
- pickup timings are now Mon-Fri 3pm-4:30pm (Two months back it was Mon-Sat 3pm to 4:45pm)
- They are not looking at any originals. Make sure to attest each and every photocopy with "This is a true copy of the original" - sign and date
- The lines up for pickup are sometimes huge and only first 20-25 people may manage get-in. The guards continuously go at the back of queue and tell people that the gates will close at 4:30pm (as their computers shutdown at 5pm) and indirectly tell people not to wait and fight with them at 4:30pm.
- If you are clicking photo yourself, use proper camera rather than mobile. A 10 year old, 5mega-pixel camera will shoot a better passport photo than a AI-powered latest mobile phone (unless you know how to fiddle with complicated photo settings)
- If you don't want purolator drop-off, explicitly MENTION it or else they seem to add it by default as they don't want half of Canada standing in pickup line.
- Book early morning appointments, If there is any problem,they let you re-fill the form and come back to BLS centre same day again for re-submission before 1 pm
- I saw people complaining BLS charged them $5 for a single printout. Well, BLS is a business, they provided you a service and have charged for it. If you follow checklist and instructions carefully, you will not land in that situation.