Are you complaining about why the Vancouver jursdiction gets to do it together or are you complaining why the toronto jurisdiction doesn't allow it now after allowing that for years?I complained about the inconsistancy many times, but got reply today Morning from Ottawa, asking to use something else to raise concerns, i did there past 2 months. i have level 3 greinace open for the inconsistancy at different BLS . It should be equal level of services at all branches. even in the email how did the 1. Missing.
Todays reply:
Dear Madam/Sir,
Thank you for reaching the High Commission of India in Ottawa.
2. For the benefit of users, the High Commission of India has created ‘Suvidha Portal’, a web portal for addressing queries, seeking appointments for consular services and submitting grievances to the High Commission. This is the quickest and the most convenient way of connecting with the High Commission.
3. We request you to submit your query/request/grievance on the Suvidha Portal at the following link : https://suvidha.hciottawa.gov.in/user/ .
4. Only issues/queries related to the consular jurisdiction of the High Commission of India in Ottawa may be submitted through the Suvidha Portal. The consular jurisdiction you reside in can be checked through the link:
https://www.hciottawa.gov.in/pages?id=4&subid=120.
5. We also request you to kindly pursue your queries through the Suvidha Portal and to avoid sending multiple emails as follow-up. Kindly do not reply at this email address.
Best regards
High Commission of India
Ottawa
Cause if its the former, then I being from Vancouver can tell you that you are being selfish. Just because the east has a different process doesn't mean the western offices need to follow the same.
If later then you for sure can ask them why they changed the process? I don't think they need to give you an answer back as you are no longer an Indian citizen so they aren't really answerable to you anymore. One could argue that they are somewhat answerable to you as you are paying for the service but that's a different discussion.
Not trying to be rude and sorry if it came out that way but reading your original post, it seems to me that you wanted the Vancouver process to be deliberately changed to match the eastern process.