Same situation like your's for me too sir. The only difference is I sent my application on 11th by Canadapost and passport program received it on 13th and I contacted them on 18th Aug using the link :
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/contact-passport-program.html
Got the following response today.
"Although we could have received your application, it has not been examined yet nor has a file been created in your name. Passport service have been suspended due to the COVID-19 situation. The processing of application will resume once the situation has been resolved
If you sent your passport application via courier or registered mail, we recommend that you communicate with the courier service provider in order to confirm that your passport application was delivered at the Passport Program.
For information concerning your passport application, please call 1-800-567-6868. Please do not reply to this email. We trust this information is of assistance to you."
So I believe its better to sleep without worrying about the processing and delays and get surprised with the passport in our mailboxes as and when it comes