Not able to register status tracker after got AOR

[leoli]

Hi,

I submitted my citizenship application in Oct 2022 and received the AOR email today, I tried to register the application status tracker in order to track the status but got below errors, I tried UCI with and without a hyphen both don't work. I applied by myself not using a representative, so the error looks weird.

" Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet. "


Any idea what's the issue, please?

 

[shiremag]

Duplicate of this thread:

https://www.canadavisa.com/canada-immigration-discussion-board/threads/technical-error-online-application.781012/

Follow posts there ^^

 

[leoli]

If you also not be able to register status tracker, can enter personal information and track your status via https://services3.cic.gc.ca/ecas/introduction.do?app=ecas

I think here we can only see the status but not be able to get notifications.

 

[shiremag]

If you also not be able to register status tracker, can enter personal information and track your status via https://services3.cic.gc.ca/ecas/introduction.do?app=ecas

I think here we can only see the status but not be able to get notifications.

This only works for paper applications. For online applications, the only option is the new tracker