Good day, everyone. I have been trying to create a tracker account to track my Permanent Residence application, but I keep getting an error message even after double-checking the details. The error I keep getting says, "Incorrect or invalid information. Review and ensure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet." Please, I need your assistance.
Thank you
Thank you