Another part that confuses me is which VAC to send it to.
My spouse is Japanese and is currently living in Japan but her application is being processed in Manila. Does that mean she sends the photos over to Manila? Or does she send them to Japan?
The e-mail says to find a VAC "in your area". Does that mean the "area" that my spouse lives in or the "area" that the application is being processed in?
My spouse and I have gone through some Japanese forums and they've also received word from CIC about providing pictures, but they are also confused regarding which VAC they should send it to.
CIC is so horrible with correspondence, and after reviewing a few things, it seems as though the photo specifications changed without any word or notification. We sent the application in last June and it seems as though specifications changed in January or April (The picture specification document CIC just sent has the date 04/01/16). Needless to say, I'm pretty annoyed, but there's nothing we can really do.