Hi Laxmikanthms,
When i tried now, its working.
When you get this message, possible reasons are
1. your data entered is wrong (file number, DOB, Place, Firstname). You get this message only when this happens.
2. recheck all the data and try again.
3. Before trying remove cache from your browser and try.
If this is not working out then as ankit said, you can raise query, but you can wait for atleast today before to do that.
nSukan
laxmikanthms said:
Ankit,
Still my ecas search gives
"We were not able to identify you using the information you provided. There could be three possible reasons"
???