I tried too many times, even I reported technical difficulties every time they said you have entered "City/Town/Village" wrong, but I am 100% sure I am entering correct answer as I have application form that I have submitted with application. I believe they have made mistake entering information into their system.djsum said:Hey Buddy, we went through the same headache while trying to link our application to the mycic account. After more than hundreds of attempts, we stumbled upon a post in one of the threads which advised to leave the city of birth blank, which is what we tried and it worked for us.
The tricky thing is it won't let you leave the city of birth blank...so make sure you enter a space character in the field and then try to proceed...also don't enter the passport details.
Hope it works for you.
so frustrating.