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leakin

Newbie
May 26, 2025
4
2
I got my biometrics yesterday and till now I am not able to register the tracker. It keeps on showing the same error "Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."

I am pretty sure that I entered my information correctly.
Any tips?
 
It probably won't work, there's an issue with the tracker it doesn't update anymore and I know a lot of people who are unable to create an account even a month after biometrics
 
It probably won't work, there's an issue with the tracker it doesn't update anymore and I know a lot of people who are unable to create an account even a month after biometrics
Agree with above, it’s been 20
Days now post biometrics and medical but unable to register on tracker.