Hi,
I recevied the following offer letter from canadian employer after an telephonic interview, would like to know the authenticity of the offer letter as follows:
Date- 26th March 2022
CORPORATE No : 8167745
NOC Code : 6314
SKILL LEVEL: TYPE B
CA ID : ARCA69568970
Dear Karthik Vellaichamy,
Re: Selection Letter
I am delighted to offer you employment on a full-time basis in the role of Customer Service Supervisor. Please
read the selection letter carefully and indicate your acceptance.
Position
You will be employed on the terms and conditions in this agreement, in the role of
Customer Service Supervisor. your position will involve the duties setout below:
Communicate with customers via telephone, email and letter (as requested). Investigate customer
issues/problems and create mutually beneficial solutions.
Listen to and resolve complaints.
Assist in hiring, training and termination (as required) of customer service associates.
Provide dialogue script prompts for customer service associates to read during their phone calls.
Request feedback from customers.
Keep on top of and provide training for new company products and services.
Location
You will be based at Edmonton Alberta Canada, although we may direct you to work at different
locations from time to time.
Probationary Period
Your employment is subject to the satisfactory completion of a probationary period of three month. The
probationary period is designed to grant the Arcadian Engineering time to assess whether you are able
to fulfill your role with the Arcadian Engineering Canada Ltd.
Hours of Work
As a full-time employee you will be required to devote 48Hours weekly.
Level 7th ING Building 10130 103 St NW,
Edmonton AB T5J 3N9, Canada
Telephone - +1 780 458 5967
Email - Info@arcadianengineering.ca
Website- www.arcadianengineering.ca
Business Number – 816342687RC0001
Salary and Benefits
(a) After 15% federal taxes your monthly salary will be CAD $3800.
(b) This salary will be paid by monthly in the following manner: deposit into nominated account.
(c) The above-mentioned salary is the total cost to the company and includes all payments made
and benefitsprovided by the Arcadian Engineering directly or indirectly to or on your behalf,
whether as salary or otherwise.
(d) Overtime will be 1.5 times of salary.
Leave
You will be entitled to paid annual and long service leave of 30 days.
Accommodation & Food
Company accommodation and two staff meal will be provided.
Medical Expenses
Arcadian Engineering Canada Ltd will provide the employee with comprehensive health care for the term
ofcontract, and follow-on care for injuries suffered during the term of contract for the employee.
Company Policies
You agree that the Arcadian Engineering Canada Ltd’s policies, as amended or replaced from time to
time, shallbe binding upon you but shall not from part of the employment letter.
Confidentially and Intellectual Property
You agree that you will not divulge any of the confidential information or trade secrets of the Arcadian
Engineering Canada Ltd to any person, whether during or after the termination of your employment.
Level 7th ING Building 10130 103 St NW,
Edmonton AB T5J 3N9, Canada
Telephone - +1 780 458 5967
Email - Info@arcadianengineering.ca
Website- www.arcadianengineering.ca
Business Number – 816342687RC0001
Termination
(a) During your employment, either party may terminate this agreement by providing written
notice of 1month(or payment in lieu of notice) to the other party.
(b) Notwithstanding sub-clause (a) above, the Employer may terminate this agreement by notice
effectiveimmediately without payment (except salary accrued to the date of termination)
where
you have committed an act of willful or serious misconduct, are significantly neglectful of your
duties, or youare in breach of this agreement.
Acceptance
This Letter of offer contains the proposed Terms and Conditions of your employment with the
Arcadian Engineering Canada Ltd and is subject to the preparation of a formal Employment
Letter. If you choose to accept this offer kindly sign and attached copy of selection letter
before 31st March 2022. If not accepted within given time it will be construed that you are not
interested in this employment and this offer will automatically withdrawn.
I recevied the following offer letter from canadian employer after an telephonic interview, would like to know the authenticity of the offer letter as follows:
Date- 26th March 2022
CORPORATE No : 8167745
NOC Code : 6314
SKILL LEVEL: TYPE B
CA ID : ARCA69568970
Dear Karthik Vellaichamy,
Re: Selection Letter
I am delighted to offer you employment on a full-time basis in the role of Customer Service Supervisor. Please
read the selection letter carefully and indicate your acceptance.
Position
You will be employed on the terms and conditions in this agreement, in the role of
Customer Service Supervisor. your position will involve the duties setout below:
Communicate with customers via telephone, email and letter (as requested). Investigate customer
issues/problems and create mutually beneficial solutions.
Listen to and resolve complaints.
Assist in hiring, training and termination (as required) of customer service associates.
Provide dialogue script prompts for customer service associates to read during their phone calls.
Request feedback from customers.
Keep on top of and provide training for new company products and services.
Location
You will be based at Edmonton Alberta Canada, although we may direct you to work at different
locations from time to time.
Probationary Period
Your employment is subject to the satisfactory completion of a probationary period of three month. The
probationary period is designed to grant the Arcadian Engineering time to assess whether you are able
to fulfill your role with the Arcadian Engineering Canada Ltd.
Hours of Work
As a full-time employee you will be required to devote 48Hours weekly.
Level 7th ING Building 10130 103 St NW,
Edmonton AB T5J 3N9, Canada
Telephone - +1 780 458 5967
Email - Info@arcadianengineering.ca
Website- www.arcadianengineering.ca
Business Number – 816342687RC0001
Salary and Benefits
(a) After 15% federal taxes your monthly salary will be CAD $3800.
(b) This salary will be paid by monthly in the following manner: deposit into nominated account.
(c) The above-mentioned salary is the total cost to the company and includes all payments made
and benefitsprovided by the Arcadian Engineering directly or indirectly to or on your behalf,
whether as salary or otherwise.
(d) Overtime will be 1.5 times of salary.
Leave
You will be entitled to paid annual and long service leave of 30 days.
Accommodation & Food
Company accommodation and two staff meal will be provided.
Medical Expenses
Arcadian Engineering Canada Ltd will provide the employee with comprehensive health care for the term
ofcontract, and follow-on care for injuries suffered during the term of contract for the employee.
Company Policies
You agree that the Arcadian Engineering Canada Ltd’s policies, as amended or replaced from time to
time, shallbe binding upon you but shall not from part of the employment letter.
Confidentially and Intellectual Property
You agree that you will not divulge any of the confidential information or trade secrets of the Arcadian
Engineering Canada Ltd to any person, whether during or after the termination of your employment.
Level 7th ING Building 10130 103 St NW,
Edmonton AB T5J 3N9, Canada
Telephone - +1 780 458 5967
Email - Info@arcadianengineering.ca
Website- www.arcadianengineering.ca
Business Number – 816342687RC0001
Termination
(a) During your employment, either party may terminate this agreement by providing written
notice of 1month(or payment in lieu of notice) to the other party.
(b) Notwithstanding sub-clause (a) above, the Employer may terminate this agreement by notice
effectiveimmediately without payment (except salary accrued to the date of termination)
where
you have committed an act of willful or serious misconduct, are significantly neglectful of your
duties, or youare in breach of this agreement.
Acceptance
This Letter of offer contains the proposed Terms and Conditions of your employment with the
Arcadian Engineering Canada Ltd and is subject to the preparation of a formal Employment
Letter. If you choose to accept this offer kindly sign and attached copy of selection letter
before 31st March 2022. If not accepted within given time it will be construed that you are not
interested in this employment and this offer will automatically withdrawn.
