After that, the immigration officer advised me to collect the luggage and check if the "new immigrants" counter was open. He also advised that the counter usually opens around 8 AM, so if the counter was still not open after the luggage collection then proceed to the customs area just before the exit gate. The landing procedure would be completed there.
I collected the luggage and checked if the new immigrants area was open. It was still closed, so I went to the customs area with my family.
I thought the landing at the new immigrants counter was before collecting your luggage?? So you go all the way through immigration, downstairs, collect your luggage and then to the counter for your landing? That doesn't make sense? Then anyone could just exit the airport?
Can someone clarify?