Hi, what query did you send them via web form? Anything I write to them I receive same automated responses 'Your application is currently in process".Got this update via webform:
The eligibility requirements under the immigration program for which you have applied are currently valid.
The security background verification is currently valid.
Timelines below:
AOR - may-30.
Medical cleared - Jul-09
Biometrics request - Jul-11
Biometrics done - Jul-25
Ghost update - Oct-03 (eligibility, recommended passed)
ADR requested - Jan-09 (employment document)
ADR uploaded on Jan-12
Ghost update - Jan-15.