So sorry to hear that fanboy. Question - when you logged into exas 3 weeks ago, did you see your old PR application saying 'complete'?
I ask because that's how mine was, then after about 2 - 3 days my ecas was no longer active. After about 2 weeks my ecas became active again and I could see they sent me the book + AOR.
It's possible they have returned it, but it seems it takes a long time between when Canada post picks it up/mails it. My AOR + book were sent July 11th, I received them last week(almost a month after).
Go through a copy of your application again, and see if you missed anything that could cause them to return it. Otherwise, it is better to just send a new application with a cover letter explaining the reason for the 2nd application. You don't have to pay the fees again.
The other thing you can do is go to your MP (Member of Paliarment) and get them to make a inquiry into the location of your application. You can say that the application package contains everything which in the the wrong hands could enable someone to assume your identity and it is a concern. If it was delivered to CIC(take proof of delivery with you), then where is it? Be polite but express how you feel about it. If you like, you can write it in a letter and take with you. Once the MP inquires, it should get a few fires going, and they will either confirm it is "lost", returned, or being processed, or whatever.
fanboy said:
Thought I just share my case:
Called CIC again. Was told that they still cannot locate my application nor link with my payment receipt number... they are currently processing June 12th applications.
One agent told me to wait for one more month and call them back. He said they have "new standard" 6 months before applications start to be processed..
The second agent advises me that application might be returned (although no record/note suggests that in their system), and could be lost during the return post... He suggested me to submit a new application...
I guess I have just wasted 3 months...(was able to login to ECAS 3 weeks ago for 1 day.., and could not login again every since)
Anyway, I'm going to submit again tomorrow..