I guess we will know if it's true if January applicants start getting AORs again. I wouldn't put too much faith in IRCC's call center but I'm hopeful.
You can't.
I think you mean AOR.
You can't see your app details with your PR application number, this is not a PR application. You could look up your Client ID Number or Receipt Number and if they've entered the details of your application in their system them you would see some results with ecas. But if they had, you would likely have received an AOR already, and no AORs have been sent out in the past three months as far as anyone knows.
which number did you call them on? as i had a question regarding the days spent in Canada by my wife. She is an employee of the Canadian office of a consulting firm but had to travel frequently to the US due to work. can these days be counted towards days spent in Canada as the travel was due to work of a Canadian company?
I doubt it very very much unfortunately, the rules for physical presence are very clear and they are very strict. 1095 days in Canada unless you are CAF, Crown Servant, or working for a Canadian Diplomatic Mission (unlikely if you are not a citizen).
