Exactly the same happened to me and the agent sounded really annoyed.Simkr said:I inquired about that but the agent did give me an answer...it ll take 18 months to process application. he even did not want to hear about the disappearance of "received" line. seems he was getting tons of call to inquire about the same question.
So i have decided to give them a break. i ll give them a call sometime in December. Let's not to be impatient though keep finger crossed...