Hello Guys
I was able to call IRCC and the agent was able to provide me with the Temporary File Number starting with X. My application was received on 21-March-2020. It is a big sigh of relief that it has not been lost.
She did mention next step would be to receive AOR1 and file number will remain the same minus the X.
As per the agent- the documents were complete and hence given the temp file number. If not it would have beenreturned (this contradicts what IRCC mentioned that they will not return any file for missing documents).
Shortcut to reach an agent will be 1888-242-211 and 2-1-0.
All the best to all my friends!