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Hi,
Thank God, there is a forum like this exits. It gives a lot of information.

I have applied to sponsor spouse.
Application received 28-03-2017
SA approved 22-04-2017
Linked application to GCkey. 22-04-2017
No updates after
not even schA request.
GCKEY has no messages other than successful linking of application.

Called IRCC in first week of june.
They have noted my issue and recommended to wait until i get correspondence to submit additional documents (SChA and PCC)
Still heard nothing from them. NO email no GCKEY update.

Can anybody suggest what happening and any similar case in knowledge? I am seeing March applications are doing much better than mine.
Appreciate any help or guidance.

Thanks,

I'm having the exact same issue. It is excessively frustrating. My GCKey says that they need more documents from me, but there are no messages telling me what documents are needed. It's been almost 3 months since they received my application. I feel like a glitch in a system has basically put our applications at a standstill. I have no way of calling them, as I am in the US, and there are no legal routes for actual verbal communication that I've managed to find. I have sent about 4 technical reports to which they have replied about 3 times telling me they are working on it, or that they have fixed the issue, and each time the issue persists, so I just fill out another technical issue report. I am out of ideas... any suggestions would be appreciated from my end as well.
 
I'm having the exact same issue. It is excessively frustrating. My GCKey says that they need more documents from me, but there are no messages telling me what documents are needed. It's been almost 3 months since they received my application. I feel like a glitch in a system has basically put our applications at a standstill. I have no way of calling them, as I am in the US, and there are no legal routes for actual verbal communication that I've managed to find. I have sent about 4 technical reports to which they have replied about 3 times telling me they are working on it, or that they have fixed the issue, and each time the issue persists, so I just fill out another technical issue report. I am out of ideas... any suggestions would be appreciated from my end as well.

Is your file in Ottawa, and have you submitted police check, Schedule A, and medical yet?
 
Do they ask u for pcc
i have the same problem !! and they didn't ask me for anything !! they are asking me to check messages below but there is nothing in there !! i reported technical problem 2 times .. it has been 2 months :(:(:(:(:(
 
Is your file in Ottawa, and have you submitted police check, Schedule A, and medical yet?
i have the same problem !! and they didn't ask me for anything !! they are asking me to check messages below but there is nothing in there !! i reported technical problem 2 times .. it has been 2 months :(:(:(:(:( i sent medicals with my application already ... should i just send them pcc and schedule A without them asking me to do it ?
 
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I'm having the exact same issue. It is excessively frustrating. My GCKey says that they need more documents from me, but there are no messages telling me what documents are needed. It's been almost 3 months since they received my application. I feel like a glitch in a system has basically put our applications at a standstill. I have no way of calling them, as I am in the US, and there are no legal routes for actual verbal communication that I've managed to find. I have sent about 4 technical reports to which they have replied about 3 times telling me they are working on it, or that they have fixed the issue, and each time the issue persists, so I just fill out another technical issue report. I am out of ideas... any suggestions would be appreciated from my end as well.
hello , i have the same problem .. they received my application on the 29 of March , and it's saying they need additionnal documents but nothing is showing in my correspondance ... and it's almost 3 months now .. no answer to reporting technical problems .. their number is always busy .. i'm just thinking of sending them the documents which are the police clearance letter and schedule A by mail .. but i don't know if it's right to do it or not ? because somebody told me that we should never send them anything if they don't ask us to do it cuz it delays our files .:(:(:(
 
hello , i have the same problem .. they received my application on the 29 of March , and it's saying they need additionnal documents but nothing is showing in my correspondance ... and it's almost 3 months now .. no answer to reporting technical problems .. their number is always busy .. i'm just thinking of sending them the documents which are the police clearance letter and schedule A by mail .. but i don't know if it's right to do it or not ? because somebody told me that we should never send them anything if they don't ask us to do it cuz it delays our files .:(:(:(


Same situation here but I sent in additional docs last week after waiting for a month. Now I can see the line changed to " additional docs uploaded"

And now waiting game begins again for the next step. Not sure how long it takes to transfer the app to local VO
 
Same situation here but I sent in additional docs last week after waiting for a month. Now I can see the line changed to " additional docs uploaded"

And now waiting game begins again for the next step. Not sure how long it takes to transfer the app to local VO
For us we got transferred to London VO a couple weeks after they got our Schedule a
 
No, I'm saying it was a couple weeks for us - it doesn't follow any set timeline, was just giving you our experience for context. What country are you applying from?


Oh ok . it's an outland sp app. (india) . They added last week
 
Same situation here but I sent in additional docs last week after waiting for a month. Now I can see the line changed to " additional docs uploaded"

And now waiting game begins again for the next step. Not sure how long it takes to transfer the app to local VO
so you sent the documents even if nothing was showing in your correspondance ?
 
so you sent the documents even if nothing was showing in your correspondance ?

yea,that's all they need before sending the file to local VO. It feels like they are wasting our as well as their time by not requesting these document along with the initial application package. and which causing major delay and frustration for everybody here
 
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hello , i have the same problem .. they received my application on the 29 of March , and it's saying they need additionnal documents but nothing is showing in my correspondance ... and it's almost 3 months now .. no answer to reporting technical problems .. their number is always busy .. i'm just thinking of sending them the documents which are the police clearance letter and schedule A by mail .. but i don't know if it's right to do it or not ? because somebody told me that we should never send them anything if they don't ask us to do it cuz it delays our files .:(:(:(

I had the same issue I called the agent told me that's standard when you log in and i should disregard that message because the request was going to be for Schd A and PCC and additional family form however they were already uploaded with my application so I dont need to do it on GCkey.

background info - I sent my PCC and Schd A with application package because i noticed on this forum a lot of ppl were having issues with uploading.

Agent also said the status or message wont change until something happens on file.
 
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Is your file in Ottawa, and have you submitted police check, Schedule A, and medical yet?

My file is in Mississauga as far as I know...that's where I sent it and I haven't heard of any transfers...I haven't sent the other documents yet because they said not to submit anything until requested. But I've about reached my wits end, and it's not like doing nothing has helped expedite my application. I have my Schedule A and all of my police certificates in hand (I've been taking them everywhere with me for the last month and a half in the hopes that I would get an email asking for them and could head straight to the post office). I'm getting my medical done tomorrow, and I think I'll just send everything off tomorrow. Which address do I send it to?