doljan said:i understand what you've been thru, its not easy to be in that situation. for me, giving a call to DHL branch in your place and informing them that you are expecting a package from CEM is fine, but telling them to open your package is way beyond. your case is a rare circumstance that happened. and besides, isn't it against the law opening someone else's packages...
Not a rare case....it happened to 10 visa issues, and according to DHL.....Embassy screws up all the time.
It's not illegal to open your document if you give them authority to do so....and I sure recommend it.
You guys can do what you want, I've been trying to help, so if it happens to you, or anyone is a victim of identity fraud or originals documents lost....etc....etc
Don't say I didn't warn you, so I'll just say I told ya so in advance....again...happens all the time.
Cheers!