lalicatter said:Hi all, I was finally able to get the system to find our application. It didn't work until today - I swear I tried this info combo before but who knows. I can confirm that since our representative is using the paid representative portal it gives me the following message:
"Based on the information you entered, we found: 1 application
We see that you have a representative tied to this application. Your representative has access to your application.
If you no longer want to use a representative and access the application yourself, you can cancel your representative by filling out the Use of a representative form [IMM5476] (PDF, 647.96 kb) and choose "cancelling the appointment of a representative."
I have no intention of dropping my representative, just an FYI. I don't believe this shows up if you're your own spouse's representative.
The combination of information that I used to find the application (finally) was:
1. Logged in with GC Key account.
2. Permanent Residence > Family Class (Spouses)
2. Application Number and Family Name - Copy/pasted application number from email (including the F) and entered PA's last name.
3. City of Birth - I entered 1 space (hit spacebar once)
4. Country of Birth - Selected PA's country of birth
5. Passport Info - Did not enter any passport info
6. Other Application Info - Filled out the other application info as per our application and put '2' as the number of members in the application. I am sponsoring my husband, no dependents.
It popped up saying 1 application was found. Hope this helps someone trying to link their account.
These steps helped me after trying multiple different combinations, thank you so much for the post, appreciate it !!