Omegabyte said:
Not always. I couldn't get it to link until I used 1 person.
It's a very confusing and arbitrary system, apparently.
Thanks for the above response!! It worked!! Very confusing system indeed!
Just our story to help anyone out:
I am sponsor canadian, sponsoring wife british, no dependants
CIC received our app March 10, 2017, wife received email confirmation March 27 and I received March 28. Wife needs to login and link application, had some problems. Did 4 times with different verification and inputted all correct info: passport, where you will be living etc... Then I read this forum, and on the 5th time, final 5/5 for 24hrs, I input the number to 2 instead of 1 as I assumed wife is only person on form, and it worked!!!
Thank you so much! Looks like sponsor must be there as well! They shouldve said 'including sponsor' it was very unclear for us!