Hello every one I got e-mail today in regards to me and Maddants notes. I sent them 2 e-mails requesting what is the hold-up on the notes. I got a reply back from them today but it is not what I expected. Here is what they sent me...
From: ATIP-AIPRP
Good Day,
Please be advised that file # x-xxxx-xxxxx concerning Maddants, Maddants was due on 13-03-2013. Due to the high volume of requests we were not able to process your request within the expected time frame. The information will be sent as soon as possible.
Additional information about our Time frames available on our website: http://www.cic.gc.ca/english/department/atip/time.asp
Regards,
Client Service Representative | Représentant du service à la clientèle.
Access to Information and Privacy | Accès à l'information et protection des renseignements personnels
Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
Government of Canada | Gouvernement du Canada
So this is what their link says when I clicked on it...
Timeframe for responding to access or privacy requests
The legislated timeframe for responding to an access to information or privacy request is 30 calendar days. The Access to Information Act permits an institution to extend the time limit to respond to a request beyond the 30 calendar days if:
the request is for a large number of records or requires a search through a large number of records, and the original time limit would unreasonably interfere with the operations of the institution;
external consultations are necessary and cannot reasonably be expected to be completed within the original time limit; or
notice to a third party is required to advise him or her that his or her information is the subject of a request.
The Privacy Act permits an institution to extend the time limit to respond to a request for a maximum of 30 calendar days beyond the initial 30 days if:
the original time limit would unreasonably interfere with the operations of the institution; or
consultations are necessary and cannot reasonably be expected to be completed within the original time restriction.
Sounds to me like they have to many requests and are slowing them down? What do you think? I hope they sent them to me this week or just send a request for Maddants passport minus the interview LOL!