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I use a representative so the only thing I have access to is ecas and as we all know its not very informative. the reason why I ask is because I receive Pre Arrival letter but nothing changes in ecas
Did your representative inform you that you received the pre-arrival letter? We are using a representative as well and aren’t able to access anything besides ecas too, which doesn’t provide much.
 
Did your representative inform you that you received the pre-arrival letter? We are using a representative as well and aren’t able to access anything besides ecas too, which doesn’t provide much.
yes she sent the correspondent that was sent to her in an email
 
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My husbands passport is at DHL ready for pick up! I’m so happy the journey is basically over. Only travelling to deal with. To everyone who is still waiting hang in there, the journey will soon be over. Kingston looks like they are working !
When did he submit is passport??