Hi there,
I understand your confusion. It is not uncommon for two different application numbers to be generated for a visitor visa application if the applicants are applying separately. This is because each applicant is considered to be a separate application.
In your case, since you uploaded the additional documents separately for your father and mother, it is best to submit them as separate applications. This will ensure that the visa officer has all of the necessary information for each applicant.
Here are the steps on how to submit separate applications for your parents:
- Go to the IRCC website and log in to your account.
- Click on the "My Applications" tab.
- Select the application for your father and click on the "View/Edit Application" button.
- Click on the "Add Additional Applicant" button.
- Enter your mother's information and click on the "Save" button.
- Upload the additional documents for your mother.
- Repeat steps 4-6 for your mother's application.
Once you have submitted both applications, the visa officer will review them separately. If both applications are approved, your parents will be issued two separate visitor visas.
I hope this helps!