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@tobs did you say Sophie Agent 4344?
I just received the same response that you did from Sophie, as a reply to my Web form :confused: they are clearly not in sync with the actual status of the application.
 
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@tobs did you say Sophie Agent 4344?
I just received the same response that you did from Sophie, as a reply to my Web form :confused: they are clearly not in sync with the actual status of the application.
That was the agent, yes.
Can you post what she replied you here??
 
That was the agent, yes.
Can you post what she replied you here??
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We verified the information provided and can confirm that your application is still in process.

While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.

Rest assured that we will communicate with you once a decision is taken.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:.........................................
 
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We verified the information provided and can confirm that your application is still in process.

While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.

Rest assured that we will communicate with you once a decision is taken.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:.........................................
She truly is out of touch. This gives me such joy.
Thank you Jenine, @Adesua & @larrylarry01. We truly are a family here. (Kiss emojis)
 
@tobs when did you raise CSE?
Yesterday morning (5:58am Sydney, NS time) and they replied in about 16 hours (9:54 pm Sydney, NS time).
It was in my spam, so i didn't see it till today. Check your spam.