+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Sorry I should have clarified. Ottawa doesn't reply if it's not your VO. And for CSE it is taking about 3 days. Prashant isn't getting reply from anyone so I thought to add those.

But, I emailed Ottawa literally the same day an agent told me that it is in CPC-Ottawa. :(
 
Got CSE Response
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We verified the information provided and can confirm that your application is still in process.

While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.

Rest assured that we will communicate with you once a decision is taken.

We hope the information provided is helpful in assisting you with your enquiry.
 
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I don't think I've ever gotten a same day reply.... except when my LVO pretty much told me to stop bothering them.
 
I don't think I've ever gotten a same day reply.... except when my LVO pretty much told me to stop bothering them.
I also raised a CSE a cpl of weeks ago to change my address, but they didn't answer. It seems that agent Mathew only likes inquiries that he can respond to with the templates!