CIC agent shouldn't have this kind of attitude as they are representing the government of Canada. But not everybody is rude. When I called the call center, a male agent was very polite and supportive. When he couldn't answer my question, he told me to wait and don't hang up first as he went to ask for it, and came back with the answer. Btw, he sounded like immigrant, not native.Desert Lion said:I had the same answer from a lady agent who was very rude and was ready to hang up and was nearly shouting at me, she said they on start mailing letters to applicants upto June 5 and she said they are receiving too much applications and to get to mid to end if June, it will be another month