+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

July 2024 AOR

Nov 4, 2024
9
16
Is anyone else facing the problem of not receiving the P1 email? The final decision was on October 29th. I called them last week, and they said that the email was sent on October 30th and advised me to wait 5 calendar days to call them back. I called again this morning, and they said they would ask the office to send it again, but I still haven't received it. What else can I do?
PS: Tracker shows the COPR information
 
  • Like
Reactions: Hyper1013

Hyper1013

Champion Member
Aug 21, 2024
1,534
699
Toronto, Ontario, Canada
Is anyone else facing the problem of not receiving the P1 email? The final decision was on October 29th. I called them last week, and they said that the email was sent on October 30th and advised me to wait 5 calendar days to call them back. I called again this morning, and they said they would ask the office to send it again, but I still haven't received it. What else can I do?
PS: Tracker shows the COPR information
As they have already said, just wait till you receive it. Hopefully, you'll receive it by end of today!
 

kazesora

Star Member
May 25, 2022
132
109
Is anyone else facing the problem of not receiving the P1 email? The final decision was on October 29th. I called them last week, and they said that the email was sent on October 30th and advised me to wait 5 calendar days to call them back. I called again this morning, and they said they would ask the office to send it again, but I still haven't received it. What else can I do?
PS: Tracker shows the COPR information
check spam folder?