I found something weird from my GCMS note.
I called IRCC on 15th July 2019(after 12 month from apply) and there is comment about this.
Incoming-3
Created date : 2019/07/15
Comment: "Case status For: IRCC-SCAR-CIT Delays have passed for knowledge test"
What I remember about the conversion on July 15th 2019 is that the Call center officer tried to find my email and phone number that is no more in use. so he removed my old phone number and email.
I called IRCC on 22th Aug 2019 a month after the first call and this was also recorded.
Incoming-2
Created date : 2019/08/22
Comment: "For: Call Centre - Tier 3 PSU Review incoming correspondence initially added on 2019/07/15 (the date I called first time)"
I googled PSU.
"
The purpose of this letter is to advise you that a preliminary review of your application(s) for a citizenship certificate that you submitted to this office is now complete. However, your file has been referred to the Program Support Unit for a final review and decision. While every effort will be made to finalize your application as soon as possible, this means that it will not be processed within the current application processing times posted on
www.canada.ca/citizenship-help"
Note 6
Created Date 2019/07/30 (MP called)
Text: Received a request for case specific information via MP line. Spoke to MP name from the office of MP name, file status provided.
At that time IRCC did not mention "Non-routine" and the MP said that everything is good and I will be invited soon.
Note 5
Created Date 2019/08/23 (the following day of my second call)
Text: Referral, incoming correspondence - referral sent to Scarborough citizenship regarding IC added on 2019/07/15. FR-4229/PSU
PSU is mentioned.
Note 4
Created Date 2019/09/04
Text:Reply to CSC referral. 12mths time frames does not apply. Applicant will be scheduled into a test event in due course.
Note: 3
Created 2019/09/13
Text: Integrated search conducted. OK to proceed. GLP (I don't know what GLP stands for but the same day location changed to
Test ready)
Note:2
Created Date 2019/09/17
Text: Received a request for case specific information by email. email sent to MP name form the office of MP. File status provided, advised non routine application. no processing times available. VP-3940
I did not hear anything so I went to MP on 2019/09/17. then the MP told me that I'm non-routine applicant so there is no guarantee that I will be invited soon.
I think this all delay started after my first call...
Couple of days ago, I called IRCC and the officer said that my application passed the additional step so I can expect the test invitation soon.