I tried to call and check today but after spending several minutes routing my way through the various menus, all I got was a message saying that there were too many calls and not enough agents and they couldn't put me in the queue. Then the call ended. What number did you call and how did you get in the queue? Any suggestions for good times of day to call?
Try this way
Use PA's Account
Permanent Resident --> Family Class (Spouses)
Choose = Family Name, Given Name, Birth Date
Enter PA's Family Name, Given Name, Birth Date (I copy pasted Family and Given Names from the application file - not sure if that made any difference)
DO NOT put anything for city and country of birth (leave it BLANK Not even try to hit space bar just leave it empty)
Enter accurate Passport Information as it is on you application (I copy pasted the Passport Number - not sure if that made any difference)
Enter Province and City where PA intends to live (Enter as it is in your application)
Marital Status = Married
# of applicants = 2 (PA + Sponsor)
Thanx to chirag0389