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I faced the same issue for last 2 days with no success. But dialed the Mumbai number this morning and it got connected. I guess you can try reaching that number after some time.

Options to select in IVR? as I am getting call disconnected automatically, with whatever option I select..
 
I faced the same issue for last 2 days with no success. But dialed the Mumbai number this morning and it got connected. I guess you can try reaching that number after some time.
did it help calling the Mumbai Number ? All they say is if you have received Ref Number we will get back to you. Please wait for sometime. They do not have access to check the ticket or reference Number
 
did it help calling the Mumbai Number ? All they say is if you have received Ref Number we will get back to you. Please wait for sometime. They do not have access to check the ticket or reference Number
Not sure. We should just wait.
 
Options to select in IVR? as I am getting call disconnected automatically, with whatever option I select..
I selected 1 for English 8 for biometric * for more options 3 for speaking to an agent. This is what I followed and spoke to an agent.
 
ITA: Nov 25, 2020
AOR: Jan 5, 2021
MEP & BIL: Feb 2, 2021
Biometrics Completed: Feb 10, 2021
Just noticed a ghost update today without email. Background check changed from "processing" to "in progress"
 
I selected 1 for English 8 for biometric * for more options 3 for speaking to an agent. This is what I followed and spoke to an agent.
But the agent does not tell you anything other then to wait and you will get appointment?
Did they help you in any other way ?
 
ITA: Nov 25, 2020
AOR: Jan 5, 2021
MEP & BIL: Feb 2, 2021
Biometrics Completed: Feb 10, 2021
Just noticed a ghost update today without email. Background check changed from "processing" to "in progress"
Awesome, some progress :cool: are you fsw-o? What’s your VO?
 
Hello,
FSW-Outland
ITA: 05 Nov 2020
AoR: 18 Jan 2021
MEP: 08 Feb
Biometrics: 18 Feb 2018 (previous visa application)
Background check: under process

‘My question is, is it not normal that I did not receive any Biometrics request for my wife? Or only the primary applicant biometrics is enough at this stage?
 
ITA: Nov 25, 2020
AOR: Jan 5, 2021
MEP & BIL: Feb 2, 2021
Biometrics Completed: Feb 10, 2021
Just noticed a ghost update today without email. Background check changed from "processing" to "in progress"
Same thing for me :)
 
Hello.

I had recieved my ITA for express entry by mid of December 2019 and submitted my profile on 11 Feb 2020.

Expected completion date was 6 months which turns out to be 11th August 2020 but nothing recieved till date.

As on today it's more than a year since my submission but no word recieved apart from regular automated message saying we do not require any additional information.

I also called help center to inquire and they responded that your file has been reviewed and no additional documents are required. Last decision is pending.

Can anybody guide me further if at all I am missing something?