My husband called a while back and the agent on the phone said that she'd personally spoken to around 30 people who had mailed in their applications in mid january, but hadn't received any confirmation yet so it's some holdup in their mississauga office. She also said that the hold up appears to be in their updating the files, as in, they receive the applications and open them and check them out, but it can take up to two weeks to create a computer file for them. She said to call again next week by when things should be updated.
*pulls hair out*
*pulls hair out*