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ITA Work History Bug

reivax

Star Member
Jul 27, 2015
175
24
AOR Received.
03-08-2015
Passport Req..
11-01-2016
VISA ISSUED...
27-01-2016
I changed my Job title on one of my previous work and when I proceeded to the uploading of documents, I noticed that I only have one job. I tried deleting and adding one at a time and nothing happens. I thought I am the only one having this problem. Good thing I have checked the forum and found out about this. I am ready to submit my application but here comes this issue. I hope this will be fixed soon.
 

Raj19

Star Member
Aug 23, 2012
94
1
Same problem, no option available to upload previous work experience. Hope it gets resolved soon, emedicals done 2 days back, so dont want to wait too long for submitting file. What option do we have if the problem continues?
 

kravichinnu

Member
Jul 25, 2015
18
0
Job Offer........
Pre-Assessed..
I've just reported the issue to CIC. Is anyone's upload page fixed? How long do you think they'll take to rectify this?
 

Godweeno

Full Member
Jan 24, 2015
46
1
kravichinnu said:
I've just reported the issue to CIC. Is anyone's upload page fixed? How long do you think they'll take to rectify this?
Hey kravichinnu, I've just logged in and I'm still experiencing the same error with no fix. Good job emailing CIC, the more people that do that the more chance of them knowing about the issue. Unfortunately its impossible to tell how long it will tae them to fix it. I expect they will be looking into any errors after system maintenance as its a common thing in software development, new updates usually bring new bugs.

It is only Monday so give them a little time and they might have a fix done in the next couple of days :)
 

kravichinnu

Member
Jul 25, 2015
18
0
Job Offer........
Pre-Assessed..
Thanks for letting me know Godweeno. Its just frustrating to have to have to wait when I finally gathered all the required documents but i guess I'll just have to :( :(
 

Mrs Aj

Star Member
Dec 11, 2014
141
10
Category........
Job Offer........
Pre-Assessed..
The problem is not just with work history, but also the documents to be uploaded for dependants. Some key sections have gone missing, everything but passport / id documents has simply vanished for dependants. I really do hope this issue is resolved soon. It could constitute a problem if not addressed, as applications may be rejected for lacking key information
 

MG84

Star Member
May 24, 2015
76
1
Category........
Job Offer........
Pre-Assessed..
AOR Received.
22-08-2015
Raj19 said:
Same problem, no option available to upload previous work experience. Hope it gets resolved soon, emedicals done 2 days back, so dont want to wait too long for submitting file. What option do we have if the problem continues?
Hi guys I have the same problem can not upload experience documents for previous jobs.

Has it been resolved for anyone as yet ?
 

hotshot007

Hero Member
Apr 6, 2015
239
10
This is a much serious problem then just work history.

For dependents birth certificate and medical section has disappeared.

Those of us who have not submitted can still hope for a fix, but considering it is the same system for submitted apps, what will happen to people who have submitted complete applications and now these sections disappear. They may be at risk of rejections for missing docs.
 

MG84

Star Member
May 24, 2015
76
1
Category........
Job Offer........
Pre-Assessed..
AOR Received.
22-08-2015
kravichinnu said:
I've just reported the issue to CIC. Is anyone's upload page fixed? How long do you think they'll take to rectify this?
Hi Kravichinu,

What is the contact email for tech support ?
 

konvic8844

Newbie
Jul 27, 2015
1
0
I'm facing the same issue. I have reported it to CIC my clicking the 'SHARE IT WITH CIC' button on top of the application page.
Hope they fix it soon.
 

kravichinnu

Member
Jul 25, 2015
18
0
Job Offer........
Pre-Assessed..
Hi MG84,

Like konvic8844 mentioned, I used the 'share it with CIC' button on the top of the document checklist page
 

SvetaB

Star Member
Jun 18, 2015
90
0
Category........
Visa Office......
Ottawa
NOC Code......
1311
Job Offer........
Pre-Assessed..
App. Filed.......
03-09-2015
Doc's Request.
30-09-2015
AOR Received.
03-09-2015
hotshot007 said:
This is a much serious problem then just work history.

For dependents birth certificate and medical section has disappeared.

Those of us who have not submitted can still hope for a fix, but considering it is the same system for submitted apps, what will happen to people who have submitted complete applications and now these sections disappear. They may be at risk of rejections for missing docs.
Try to change something for dependents information: high for example (+1sm). I did it and all checklist has been updated again - now it's incl birth cert and medical.
 

EEcanvan

Star Member
Jun 13, 2015
96
1
Job Offer........
Pre-Assessed..
Hey Guys,

Its still showing same error... My entire work history is missing. I am not confident about should I add details and upload documents?? Has anyone tried doing it??
 

hotshot007

Hero Member
Apr 6, 2015
239
10
So dependent birth certificate and medical issue is resolved after I updated. It is showing now.

But the optional letter of explanation section has disappeared. Also on the employment documents, it just says employment records, the position name has disappeared. Originally it was showing the name of the first position.

Very confusing :-\