I submitted my application; I have a current ECA through UToronto for my Master's degree (which indicated that it was valid, and equivalent), and took an IELTS in February 2021 where I achieved Band 8. I submitted all of that into the IRCC website, and the Express Entry came back and assessed me with 0 points? I've opened a ticket with IRCC, but has anyone else run into issues with the site basically seems to have done nothing? Is there a way to get a human to look into what's happening?