Unfortunately some MPs are not helpful at all... I'm sorry that you have one of those.ralp27 said:Hi Sophie,
Thanks for your advice but we've already asked help from our MP office but not much help too, and we also sent a Case Specific enquiry but no reply yet. We are getting frustrated and hopeless. Do you think it would be best to send another OWP application? And do we need to restore my husband's status before we can do that?
Anyone with the same case as ours? Application since Feb 10, 2015 but no OWP till now. :'(
You can try and send a new OWP application and an application for restoration of status with an explanation letter. For the OWP you can use the original receipt and explain (and somehow prove...) that you already sent it to Mississauga with your PR app, but they are not able to locate it. It would be good if you could call the call centre again and get some written confirmation. Than you can ask them to consider your implied status and process only the OWP application and give you a refund on the fee of the restoration. But indicate that if they are not able to do that, than accept your application to restore your status and proceed with the OWP after that. I know, it's a pain in the neck, and it's all their fault. Alternatively you can call the call centre a few times, because some of the agents are really knowledgeable and helpful, unfortunately they are a very small minority, but you might find one agent who is able to help you.