Thank you for your reply GG_wife, I'm hoping we don't have to wait the 120 days for them to sort everything out (my husband has no criminal record in Canada or from home so it's even more frustrating). For the request number, where do you find that?GG_wife said:Hi, they started to ask for fingerprints way more often now. It takes 3 working days if there is no problem found.
I did mine on a Friday, next Monday they have sent it out. I did call the place where I made it and they directed me to some sort of RCMP helpline. I identified myself by the request number (I got a copy of that) and they sent me an email confirmation that my fingerprints were sent to CIC. Just to be supersafe I uploaded that email, plus the receipt I had for the fingerprint fee to CIC online. When I raised a query whether CIC got it or not, they replied yes, they have my fingerprints on file. From that point the process sped up and next thing I got was the landing interview email.
further details on the process here.
http://www.rcmp-grc.gc.ca/en/processing-time-criminal-record-and-vulnerable-sector-checks
all the best!
Thanks again and all the best on your landing interview!