Application received = December 24, 2014
Medical done = April 26, 2016
SP = July 20, 2016
This is the 19th month going finally got SP yesterday after talking to the call centre agent. The agent said your SP was done MAY26 you still have to wait for little long. When my spouse asked the agent why isn't the SP mailed out since then they said just wait till you get as we cannot explain this to you. but we can explain this to your spouse or your legal representative. Luckily i was physically present, all he said was you have to wait longer. Then i called my lawyer and he talked to them and go the SP emailed to him july 20. just wondering if any one can pls explain what is happening would be gr8, as its been 19 months since the application is received.