Daizey.. The same THING happened to me and my husband.. My application was received on April 2nd 2013, I NEVER EVER got the AOR email so I called CIC and an agent told me that "The system failed to send me the AOR but it was dated - April 16th 2013".. and my husband (sponsor) asked for his UCI so we could check his eCAS but we couldn't get in.. ever.. so we called CIC like 50 times about it.. and their response was "Don't worry, it's ok, we received your application, you don't need to worry.. blah blah blah" THEY DID HELP US AT ALL..
Then on January the APRIL 2013 applicant's time CAME.. I was very excited and I waiting to get AIP and nothing happened.. so I called them and they say I have to wait until the page for processing time was updated and if the time shown there was longer, I should call.. SO THEY MADE ME WAIT UNTIL 3 weeks ago so they can finally do something about it..
Anyway, they messaged CPCV about my application and was THEN when the officer who was/is in charge of my application UPDATED my husband info (WHICH HE/SHE SHOULD HAD DONE THAT 9 MONTHS AGO HA! WHAT A JOKE)... So finally my husband eCAS started to work and this is what it says..
We received Cirene's application for PR on April 2nd 2013
We started processing your application on JANUARY 30TH 2014...
So I called CIC last week and asked them WHY it showed that right now ? and not on APRIL LAST YEAR (as all the applicants here)
So basically my file was misplaced or lost and they found it and started working on it FOR THE FIRST TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :-X
I asked the agent on the phone if I had to wait another 9 months... and he said NO NO NO, you should hear something in the next couple weeks, if not, call us again..
This is when it gets INTERESTING..
My husband called them yesterday morning and the agent said "IF YOU DON'T GET AIP IN THREE MONTHS, CALL US BACK"..
I'm like WHAAAAATTT ??? So you are telling me because you screwed up with my application I NEED TO PUT MY LIFE ON HOLD FOR ANOTHER, GOD KNOWS HOW LONG, to get AIP.. SERIOUSLY.. I'M SO SO FREAKING MAD RIGHT NOW... I HAVE POWER OVER NOTHING HERE Daizey and my advise to you is to call CIC and stay on the line until you get to talk to an agent.. it has been longer since the time you applied and maybe the same thing that happened to me, just happened to you as well.. I HOPE I'M WRONG.. but call them and insist...