Thanks for the answer.. OMG you think may be the card was lost in the flooding?lsj2767 said:I don't know it's helpful.
Notice to affected residents
As a result of the flooding in Southern Alberta, passports and other documents belonging to Temporary Residents, Permanent Residents and Canadian Citizens may have been lost, damaged or destroyed.
To support affected residents, the Minister approved special measures to waive some fees and other specific requirements for both temporary and permanent residents as well as Canadian citizens until September 19, 2013.
These special measures include waiving fees for the replacement of
permanent resident cards,
Canadian passports,
work permits,
study permits, and
visitor records.
But the thing is that i called and they saying that it has not been mail out yet because they are doing verification..