It’s why I’m thankful she assisted! Clearly some MPs just don’t care to assist. Can’t say for certain. Mine was great and I must acknowledge that. I won’t get her involved unless IRCC doesn’t contact me after my 1 yr. but they certainly respond to MPs.
You’re thankful they picked up the phone and called Canada Post to see where in the tracking process your package was, versus you picking up a phone and doing it yourself ?
It’s not that some don’t care to assist ,but they have their limitations I presume on how busy they are , and what mundane tasks they’ll do , that there constituents can’t or are unable to do