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Guys before asking for Reconsideration you need to have your refusal reason first in order for you to argue the refusal. If you decided and made a argument letter send to the office that issued your refusal or via webform. Send also updated evidences. When I got my refusal decision, I send a request to the office that issued it for refusal reason so I know what to say in my argument letter.
Congratulations if possible please share any format for cover letter.
 
hi, i called the automated machine on call center it said they reviewing my eligibility and they are processing my background check it does that mean that they started processing my application?
 
First applied on April 23 after one month discovered system did not accept request on line. Again applied on June 1.
How did you know this information ? because i also applied mars 21 and i did not receive anything ! maybe i also have the same problem