Why don’t you order GCMS notes to see what’s going on.
And by the way,have you been asked to do Biometrics or anything?if not,it may be a good time to order those notes
Hi there last time I called call center she said no agent a sign to case yet but the start process my application on July 2019 it has been more then a years
when check on website
It shows in process
Application Received by Immigration, Refugees and Citizenship Canada (IRCC)
We have received your application and will review it in order of receipt. We will send you an acknowledgement letter.
Documentation Verified by IRCC
We are reviewing your application to make sure it is complete and that no documents are missing. We will return incomplete applications for resubmission.
Medical Results Received by IRCC
We have received your medical results. We will contact you only if additional tests are needed.