I tried my luck couple of times yesterday. I called three times initially before 10 AM their time and spoke to same lady each time. She refused even to check my UCI etc. I again tried my luck around their noon and got thru an agent. I played a different game this time and ask him for my UCI. I told him that I lost my UCI and was urgently required. He collected my first name. last name and then country of birth and gave my UCI number. Then I asked him whether my application is still with CIC . interestingly he said its sent to Visa office.
I am not sure whether I should take this a positive sign. I am bit tensed , I hope he was not hinting that the application is getting returned. do they send the application to visa office without even sending me a PER. I did not get a PER yet nor I don't know the status of MY DD.
I am July 15th and paid with HDFC DD. When I spoke to HDFC guys, they said usually it takes three days to encash the dd. The receiver bank will scan the DD and send it to HDFC and would usually take three working days. I called up HDFC call center and spoke to forex team and asked to verify MY DD stats. They initially asked me to contact the nearest branch. I was able to convince the lady and she raised a request and said she would call me or I can call back in three days. I also spoke to my personal banker and asked him to chase && he also said 3 working days.
I also emailed CIC on 22nd of last month , so I was expecting an Email early next month.
For the benefit of everyone , remember the following
1: Send an email to cic after 8 weeks and probably 10, 12, and 14 weeks . Do not wait for the reply for the first email to send the next one. If you send emails like this, you will never have to get tensed the way I am feeling now. You know u will have a response in every alternate weeks.
2: If you are an HDFC DD holder, it takes 3 days for CIC to encash it. if you want to trace the DD, you can call up the hotline and spoke to a forex call center guys . You can also walk in to nearest HDFC and spoke to them . it looks like it can take a day or two to get response
3. If you don't remember your DD number ( Like what happened to me), Call up HDFC and get the DD number. I heard this will also be there in Net banking history but I did not get a chance to check it
4. finally when you speak to CIC, remember you may not get a reply from them. They may simply hang up. use your soft skill and get try to get information. ( I think if you follow the email chain as mentioned in my first point, you will not have to undergo this CIC Call center experience)
I wanted to thank MR NICE the guy whom I spoke yesterday ,. you made my eve. even if that's not right. or my application is returning back. I still thank you for being nice with me.
S
