Hi Sanjeev,sanjeev_rg said:Seniors,
I have given my Citibank Credit card details when I sent the application. Yesterday I got an email from Citibank that OTP will be mandatory. Also a line is included which says it may not be applicable to certain international merchants.
This should not be any problem for CIC to charge my credit card right??? Please advise me on this.
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At Citibank, it is our endeavor to provide you with world class services along with the latest security features. To that end, we are pleased to inform you of a new security enhancement for authenticating online payment transactions. Kindly note the following with regard to this enhancement:
Online payment transactions using your Citibank credit/debit card, exceeding a dynamic threshold amount will require a One Time Password (OTP) authentication.
This additional security feature will be applicable on merchants using the secure Verified by VISA/MasterCard Secure verification platform only and hence may not be applicable to certain international merchants.
The option of authenticating these transactions using Internet PIN (IPIN) will not be available.
The OTP will automatically be sent to the registered mobile number* updated in our records.
This will be effective September 29, 2014.
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For 2173 NOC I see CIC is working on 50+ applications per week.
Thanks
I have just called Citibank Cust.care and asked about this. They said.. OTP generation depends on the design of website the CIC is using for making these transactions.. so probably.. they must not be using this OTP kind of process.. Also, it's better to call citibank and make them prior informed about the transaction and mention the name of the merchant as.. CIC.. Citizenship and Immigration of Canada and the approx. amount also. They will put a note corresponding to your card. Hope for the best!