Hi Guys,,, Need urgent help.. Transaction cancelled on Credit Card
My file was received on May 13th. I am from India and have given the credit card details of SBI while submitting my file and today I got the message that an international transaction of 65k was not completed. When I contacted SBI help desk, they said there are some new RBI guidelines that, even if international transactions were initially active on ur account, you still need to reactivate them. I surfed and found as per new guidelines from RBI
"The Reserve Bank said that a monetary limit of USD 500 be imposed by issuing bank on all global cards which has not been used in the past.
“All the active magstripe international cards issued by banks should have threshold limit for international usage. The threshold should be determined by the banks based on the risk profile of the customer and accepted by the customer by June 30,”"
I have called SBI guys and they say it will take at least a day or two to set ur international transaction limit. I am too much worried now..
So, now what options I have? What can I do? Is there any way to contact CIO or some other way around?
Seniors, I need ur suggestions?