I did call the IRCC in canada, they said, they can't see anything once the file is transferred to a different VO . I will definitely do the GCMS after 28th Jan, as that would mark 10 months. They don't appear to be diligent and fast pace workers.Did you apply for GCMS? And you could contact IRCC call centers and ask them if the information is entered correctly. IRCC call centers operate from within Canada.
NDVO takes months to respond to webform requests nowadays or sometimes they never do. But again, try IRCC call centers and ask what they see in your application now.