True that. But if this is really a manual process for some officer then again given a choice of picking up a file within 6 months and file which has already cross 6 months, officer will prefer to pick former & close it. It is high time for IRCC to define SLA for that so called 20% percent of delayed files unless they are in security screening.Yeah!! When all assessments are passed, the system should just auto trigger the PPR.. What the hell is this final manual approval all about when all the stages have already passed?! And even if this is their procedure, why not just complete the final approval right after the last assessment gets passed, instead of dumping the file back into some other pile or queue.. :/