Along with AOR they send the study book. will they not send you the book.kelshaer said:According to Canada Post my Application was delivered 13 February 2014. I didn't get AOR letter and the Ecas shows nothing at all so I called CIC today and the agent told me that there are issues with the Ecas system so it might be delayed. The most strange thing is that she confirmed that my application is on the system but they will not send AOR letter because it should have been sent already and since they didn't then I shouldn't expect one.
Did it happen to anyone else?
I would ask for a copy of AOR and book from them. if they had a problem with their system then why should you be treated any different from other applicants. at least with the AOR you have written confirmation of them having the application, rather than one persons word. Tomorrow they could say the application is lost or not received but not if you have AORkelshaer said:No they are not sending the study book either.
This make sense. I will call them again tomorrow. Will keep you updated.soonihope said:I would ask for a copy of AOR and book from them. if they had a problem with their system then why should you be treated any different from other applicants. at least with the AOR you have written confirmation of them having the application, rather than one persons word. Tomorrow they could say the application is lost or not received but not if you have AOR
Can't be that difficult for them to resend a letter already on their system and the book which you were supposed to get for study purpose.
The same happened to me. I submitted a family application , myself, my wife and my sone. Only I could see the e-case for my wife but not for me and my son. Then I called the Cic and the agent sent me an email which contain an email of the IT support for the Cic which I should use to send my complain / query of why I cant see my e-case although it is exit in the Cic system as confirmed by the agent.kelshaer said:This makes sense. I will call them again tomorrow. Will keep you updated.
Good to hear that. am pleased for you..........kelshaer said:I called CIC once more. They said that my AOR was sent Yesterday and they sent me the email of their ecas technical support to send them my information so I can see the ecas.